Shipping Policy

At SkinHaven AUS, we offer shipping services to customers within Australia. We aim to dispatch all orders within 1-2 business days, and delivery times will vary depending on your location.

Shipping Rates:
We offer free standard shipping for orders over $250 within Australia. For orders below $250, a flat rate of $10.00 will be charged for standard shipping.

Delivery Options:
We offer the following delivery options within Australia:
- Standard Shipping: Estimated delivery time is 4-6 business days from dispatch.
- Express Shipping: Estimated delivery time is 1-3 business days from dispatch. Additional charges apply.

Delivery Times:
Delivery times may vary depending on your location and the shipping option you choose. While we make every effort to ensure timely delivery, we cannot be held responsible for delays caused by circumstances beyond our control, such as severe weather, customs clearance procedures, or carrier disruptions.

Order Tracking:
Once your order is dispatched, we will send you a tracking number via email so you can track your package online. Please allow up to 24 hours for the tracking information to be updated.

International Shipping:
At this time, we do not offer international shipping. We only ship within Australia.

Shipping Address:
Please ensure that your shipping address is correct and complete, as we cannot be held responsible for orders shipped to an incorrect or incomplete address. If your order is returned to us due to an incorrect or incomplete address, we may charge you additional shipping fees to resend the package.

If you have any questions or concerns about our shipping policy, please contact us at skinhavenaus@gmail.com. We are always happy to assist you.